Unified Retail Always Keeps Customers

Have you ever wondered how big brands always seem to be winning customers? It's not just about having deep pockets but about investing in the right tools.

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Customers shop across multiple channels

In today's omnichannel buying environment, it's crucial to ensure your business is visible across all relevant channels where customers discover, compare, review, and purchase products.

Discovery

Customers discover brands and products in various ways: outlet shopping, search engines, marketplaces, social media feeds, and live streams. Each channel has its own audience, which you don't want to miss.

Interest, Consideration

Customers continue to seek more information online. Maintaining a strong presence and consistent exposure across all channels is crucial to retain their interest and move towards a purchase decision.

Buying, Loyalty, and Advocacy

Right after a purchase is the best time to begin building a relationship and fostering loyalty. It will encourage repeat purchases and word-of-mouth marketing. Never overlook this critical phase in your retail strategies.

EasyStore

Empower each outlet with digital capabilities

Retail outlets possess unique experiential advantages that e-commerce cannot replicate. Enhance each outlet with digital capabilities to forge stronger customer relationships.

Cross-Outlet Membership

Enabling outlets to recognize returning customers, whether they shopped at other outlets or online, gives staff access to purchase histories and membership benefits, helping them better serve customers.

Cross-Outlet Inventory

Cross-outlet selling allows staff to check available stock from other outlets and take orders even when items are out of stock locally. This improves staff performance, customer experience, and satisfaction.

All Outlets Drive Online Sales

Equip each outlet with unique trackable links so that outlet staff can facilitate online purchases. This strategy provides a Unified Customer Experience (UCX) and boosts customer retention and repeat sales.

EasyStore
EasyStore
EasyStore

Foster returning sales and greater profit margin

Since it costs about seven times (7X) more to acquire a new customer than to retain an existing one, directing your marketing efforts towards familiar customers rather than new ones is financially sensible.

Shopping at Customers' Fingertips

Shopping App puts your mobile store at your customers' fingertips. There's no need for them to remember URLs; they're always signed in for quick and easy browsing, shopping, and checking their membership benefits.

Targeted Broadcast Messaging

Reach customers directly through their preferred messaging channels, such as WhatsApp, Messenger, or Shopping App. Keep them engaged with updates about new products, store openings, or other news.

Loyalty Points and Vouchers

Loyalty points and discount vouchers are essential in today's market not only to encourage repeat purchases but also to show appreciation to your customers, especially when usable both online and offline.

Eliminate the lines between online
and offline

A good strategy cannot succeed without the right tools. We prioritize both online and offline equally, ensuring consistency in the experience for customers and staff. This brings the business to the next level.

Unified Membership & Loyalty Program

Customer frustration arises when their membership benefits are restricted by location or channel. A unified membership and loyalty program removes these barriers, enhancing satisfaction and loyalty.

Unified Product & Inventory

Manage products and inventory effortlessly across all sales channels. An integrated system allows for centralized control of both outlet and online inventories, ensuring a smooth operation.

Unified Performance & Incentives

Track performance and align incentives across all outlets, staff members, and channels, ensuring everyone is motivated towards common goals. This unified approach enhances overall business efficiency.
EasyStore

Minimize capital investment in your expansions

A unified solution not only optimizes your resources but also increases the flexibility of your strategies. Move fast and expand swiftly with the right tools to help you outpace the competition.

Flexible Hardware Investments

The flexible POS, which runs on devices like phones and tablets, allows you to extend your reach to exhibitions, bazaars, and pop-up stores without heavy investment in costly and bulky POS hardware.

Smart Inventory Investments

By adopting a cross-outlet inventory selling strategy, you can minimize the investment in initial stock levels at new locations. Rely on centralized inventory to substantially reduce capital outlays for new stores.

Strategic Space Investments

Utilizing a cross-outlet selling strategy enables retailers to operate in smaller spaces more efficiently, minimizing excess inventory and optimizing the use of retail space, thereby enhancing Sales-Per-Square-Foot.
EasyStore
EasyStore

一站式整合經營，
打造極致嘅客戶體驗，捉住客戶嘅心

借助統一的後台管理系統，不僅能優化運營效率，而且通過落實統一客戶體驗 (UCX) 策略，在客戶的旅程中，提供更加個性化和滿意的服務。這種全方位的統一運營策略，確保了客戶在與您品牌每個接觸點的互動上，都能感受到一致性和高質量的體驗。

看看商家怎麼說

  • Madoca 瑪朵卡 | EasyStore
    使用 EasyStore 之後，銷售就變成簡化了，等於是在自己的官網銷售，就會有自己的企圖。這樣一個好處就是能讓消費者覺得我們是相對來說較有規模的公司，而不僅僅是掛在賣場上售賣而已。我覺得透過官網經營自己的品牌，對於消費者的忠誠度會有一定的影響。
    Madoca 瑪朵卡 Giant — 創辦人
  • Solnar | EasyStore
    對我而言，EasyStore 非常適合剛開始起步並希望經營品牌的商家，因為需要投入的資金較低，比較沒有那麼吃力。尤其 EasyStore 後台介面操作一點都不複雜，而且還有很多漂亮的佈景主題版型及行銷工具，非常推薦！
    Solnar Alice — 創辦人

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準備好在您的零售或電商中採納UCX統一客戶體驗了嗎？填寫表單聯絡我們，歡迎免費諮詢，或預約功能演示。讓我們共同把您的業務升級到統一運營模式，使其成為現實，開始捉住客戶嘅心！