Unified Retail Always Keeps Customers

Have you ever wondered how big brands always seem to be winning customers? It's not just about having deep pockets but about investing in the right tools.

免費試用 聯絡我們

Customers shop across multiple channels

In today's omnichannel buying environment, it's crucial to ensure your business is visible across all relevant channels where customers discover, compare, review, and purchase products.

Discovery

Customers discover brands and products in various ways: outlet shopping, search engines, marketplaces, social media feeds, and live streams. Each channel has its own audience, which you don't want to miss.

Interest, Consideration

Customers continue to seek more information online. Maintaining a strong presence and consistent exposure across all channels is crucial to retain their interest and move towards a purchase decision.

Buying, Loyalty, and Advocacy

Right after a purchase is the best time to begin building a relationship and fostering loyalty. It will encourage repeat purchases and word-of-mouth marketing. Never overlook this critical phase in your retail strategies.

EasyStore

Empower each outlet with digital capabilities

Retail outlets possess unique experiential advantages that e-commerce cannot replicate. Enhance each outlet with digital capabilities to forge stronger customer relationships.

Cross-Outlet Membership

Enabling outlets to recognize returning customers, whether they shopped at other outlets or online, gives staff access to purchase histories and membership benefits, helping them better serve customers.

Cross-Outlet Inventory

Cross-outlet selling allows staff to check available stock from other outlets and take orders even when items are out of stock locally. This improves staff performance, customer experience, and satisfaction.

All Outlets Drive Online Sales

Equip each outlet with unique trackable links so that outlet staff can facilitate online purchases. This strategy provides a Unified Customer Experience (UCX) and boosts customer retention and repeat sales.

EasyStore
EasyStore
EasyStore

Foster returning sales and greater profit margin

Since it costs about seven times (7X) more to acquire a new customer than to retain an existing one, directing your marketing efforts towards familiar customers rather than new ones is financially sensible.

Shopping at Customers' Fingertips

Shopping App puts your mobile store at your customers' fingertips. There's no need for them to remember URLs; they're always signed in for quick and easy browsing, shopping, and checking their membership benefits.

Targeted Broadcast Messaging

Reach customers directly through their preferred messaging channels, such as WhatsApp, Messenger, or Shopping App. Keep them engaged with updates about new products, store openings, or other news.

Loyalty Points and Vouchers

Loyalty points and discount vouchers are essential in today's market not only to encourage repeat purchases but also to show appreciation to your customers, especially when usable both online and offline.

Eliminate the lines between online
and offline

A good strategy cannot succeed without the right tools. We prioritize both online and offline equally, ensuring consistency in the experience for customers and staff. This brings the business to the next level.

Unified Membership & Loyalty Program

Customer frustration arises when their membership benefits are restricted by location or channel. A unified membership and loyalty program removes these barriers, enhancing satisfaction and loyalty.

Unified Product & Inventory

Manage products and inventory effortlessly across all sales channels. An integrated system allows for centralized control of both outlet and online inventories, ensuring a smooth operation.

Unified Performance & Incentives

Track performance and align incentives across all outlets, staff members, and channels, ensuring everyone is motivated towards common goals. This unified approach enhances overall business efficiency.
EasyStore

Minimize capital investment in your expansions

A unified solution not only optimizes your resources but also increases the flexibility of your strategies. Move fast and expand swiftly with the right tools to help you outpace the competition.

Flexible Hardware Investments

The flexible POS, which runs on devices like phones and tablets, allows you to extend your reach to exhibitions, bazaars, and pop-up stores without heavy investment in costly and bulky POS hardware.

Smart Inventory Investments

By adopting a cross-outlet inventory selling strategy, you can minimize the investment in initial stock levels at new locations. Rely on centralized inventory to substantially reduce capital outlays for new stores.

Strategic Space Investments

Utilizing a cross-outlet selling strategy enables retailers to operate in smaller spaces more efficiently, minimizing excess inventory and optimizing the use of retail space, thereby enhancing Sales-Per-Square-Foot.
EasyStore
EasyStore

一站式整合經營，
打造極致嘅客戶體驗，捉住客戶嘅心

借助統一的後台管理系統，不僅能優化運營效率，而且通過落實統一客戶體驗 (UCX) 策略，在客戶的旅程中，提供更加個性化和滿意的服務。這種全方位的統一運營策略，確保了客戶在與您品牌每個接觸點的互動上，都能感受到一致性和高質量的體驗。

看看商家怎麼說

  • Littdlework | EasyStore
    非常推薦大家來使用 EasyStore 架設屬於自己的獨立官網，以此來更好地經營品牌。尤其是已經累計了基礎粉絲的品牌，可以更容易地把客人從 Instagram 及 Facebook 帶到網站轉化成訂單。
    Littdlework 流星 — 創辦人
  • theplus 台灣專櫃高級帆布包品牌 | EasyStore
    使用 EasyStore 建立品牌網店將近一年，這樣的功能換算外面行情價格簡直超高 CP 值，後台使用上也很方便，客服也都會耐心回答。除此之外也可以鑲嵌小外掛跟撰寫程式碼，在金物流串接上也都很方便操作，絕對是適合初入店商的新手來做架設。
    theplus 台灣專櫃高級帆布包品牌

歡迎聯絡我們，了解更多詳情

準備好在您的零售或電商中採納UCX統一客戶體驗了嗎？填寫表單聯絡我們，歡迎免費諮詢，或預約功能演示。讓我們共同把您的業務升級到統一運營模式，使其成為現實，開始捉住客戶嘅心！